FAQs

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Frequently Asked Questions

Everything you need to know about custom putting greens

📦 Product & Installation

❓ What is a custom putting green from MyPuttGreen?
A pre-built, ready-to-play golf green for your space. No excavation, no contractor, no permanent changes. Just unroll and play.
❓ How is it different from traditional installation?
Traditional: Excavation, contractor, permanent, $5,000–$15,000.
MyPuttGreen: No excavation, pre-built, portable, from $899 (3×1.5m).
❓ Do I need a contractor to install it?
No. Just unroll or lay it down. No tools, no contractors, no landscaping required.
❓ Can I use it indoors and outdoors?
Yes. Too hot outside? Move it indoors. Perfect weather? Roll it to the backyard. Portable and versatile.
❓ Is excavation or digging required?
No. Zero excavation. Your green sits on top of existing ground, concrete, deck, or any flat surface.
❓ Can I take it with me if I move?
Absolutely. Unlike traditional greens that are permanently installed, our greens are portable. Roll it up and take it to your next home.
❓ Is it rental-friendly?
Yes. No permanent changes to the property. Landlord happy. You happy.

🎨 Customization & Design

❓ Can I customize the size and shape?
Yes. We offer custom sizes for any space. Contact us with your dimensions and we'll send a free design draft within 1 business day.
❓ Do you provide design drawings before production?
Yes. You approve the design before we start production. No surprises.

🚚 Shipping & Delivery

❓ How long does shipping take?
We ship factory-direct worldwide. Delivery via sea freight typically takes 28-60 business days depending on destination. Air freight is also available for faster delivery (7-15 business days).
❓ How is the green packaged for shipping?
Rolled, secured, and packed in a durable box. Standard sizes ship via courier; larger sizes may require freight shipping.

🧼 Maintenance & Care

❓ How do I clean my putting green?
Brush occasionally to keep turf fibers upright, rinse with water to remove dust, remove debris with a leaf blower or broom. No mowing, no watering, no fertilizers.
❓ Does it fade in sunlight?
Our turf is made with UV-stabilized fibers to resist fading. For outdoor use, it will maintain its color for years with normal exposure.
❓ Is it safe for kids and pets?
Yes. Our materials are non-toxic, lead-free, and safe for all family members—including furry ones.

💰 Pricing & Ordering

❓ How much does a custom putting green cost?
Starting at $899 (3×1.5m). Custom sizes priced based on dimensions. Contact us for a free quote.
❓ Do you offer samples?
Yes. Order a sample to see and feel the quality before committing. The sample fee is refunded on your custom order.
❓ What is your return policy?
Custom greens are made to your specifications and are non-returnable unless defective. See our full return policy for details.

🏌️ Performance & Playability

❓ How does it compare to real grass?
Our turf simulates professional green conditions—consistent roll, realistic speed, durable surface. No mowing, no watering, no divots.
❓ Can I create breaks and slopes?
Yes. During design, we can incorporate contours, breaks, and undulations to match your skill level and practice needs.

📞 Still have questions?

❓ How can I contact you?
Email us at info@myputtgreen.com. We typically respond within 24 hours.
MyPuttGreen — Custom putting greens. No excavation. No contractor. Ready to play.